Career opportunities

About the role – 6 Month Contract

The Business Analyst will joining a new initiative in our Technology Team, working with our Customer Business Unit, with the aim of providing greater capability to our Major Builders.  A crucial component of EnergyAustralia’s transformation to provide more value to our customers, the Business Analyst will play a large part in successful project activity.

Responsibilities include:

• Gathering available data, insights &/or reports to enable process improvement and  enhanced capability for an important part of EnergyAustralia’s customer journey
• Work closely with both technical and non-technical Subject Matter Experts to determine what is required and deliver various solutions with strong focus on customer experience
• Write, execute and manage user stories and acceptance criteria capturing functional and non-functional requirements
• Identification, documentation, resolution and escalation of delivery issues, dependencies, risks and decisions
• Facilitate and/or contribute to various Agile ceremonies (e.g. standup, sprint planning, sprint retrospective, backlog grooming/refinement, user story estimation, sprint showcase)

About You:

You will be a creative and analytical individual with excellent communication prowess who can engage with and positively influence a variety of key stakeholders across the Business, Technology and vendors. You will have some of the following experience:

• Proven analysis experience in Customer, Digital or Technology projects within similar sized organisations
• Understanding of integrations and/or API requirements and the ability to speak technically with Technical Analysts, Engineers or Architects
• Understanding of Agile delivery methodologies such as Scrum and Kanban
• Relevant tertiary qualifications and/or certifications (CBAP, IIBA)
• Hands on experience using Jira/Confluence for documenting and tracking requirements
• Ability to understand complex technical concepts and present them in simple terms to non-technical team members and stakeholders
• Exposure to modern technologies such as cloud environments or databases

Why Us:

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy such benefits as:

• Energise Program - flexible working that is team centric enabling all individuals to agree and succeed together
• Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
• State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station
• Inhouse Café and Onsite Tech Bar

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application.

We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.