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Change Manager - Customer Transformation - Day Rate Contract

  • 510437
  • VIC
  • Customer Services
  • Project Management
  • Technology
  • Full Time Fixed

About the Role - 12 month day rate contract

As a Change Manager within the Customer Transformation Program, you will play a critical role in planning and delivering change management activities that enable successful adoption of new ways of working. You’ll lead initiatives end-to-end, ensuring change strategies are aligned with program objectives, timelines, and business priorities. 

This is an exciting opportunity for an experienced change practitioner to work in a fast-paced, complex transformation environment. You’ll design and execute tailored change plans, foster strong stakeholder relationships, and collaborate with senior change leaders and cross-functional teams to embed sustainable change. 

Key responsibilities include: 

  • Develop and deliver fit-for-purpose change plans aligned with initiative objectives. 
  • Lead stakeholder engagement and communication planning to ensure clear, consistent messaging. 
  • Conduct change impact assessments and readiness activities to identify barriers and enable smooth transitions. 
  • Support training needs analysis and delivery planning to build capability and confidence among impacted teams. 
  • Collaborate with Senior Change Managers and internal resources to share knowledge and apply best practice approaches. 
  • Build strong relationships across the Customer business to support sustained adoption and continuous improvement. 

 

About You: 

You are a seasoned change professional with a proven ability to lead and deliver change in dynamic environments. You combine strategic thinking with hands-on execution and thrive on building relationships that drive successful outcomes. 

What you’ll bring: 

  • More than 5 years’ experience leading change management for business or system initiatives. 
  • Strong communication and stakeholder engagement skills, with the ability to tailor messages to diverse audiences. 
  • Solid knowledge of change management methodologies and tools. 
  • Experience working in matrixed or cross-functional environments. 
  • Formal change management training or accreditation (e.g., Prosci) is desirable. 
  • A collaborative mindset, attention to detail, and a proactive, solution-focused approach. 

 

Why Us?
EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.

We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here’s what you can look forward to:

  • Employee discounts on electricity and gas, plus savings on major brands and products
  • 20 weeks’ paid parental leave – completely gender-equal
  • Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
  • Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
  • Supportive leaders and a down-to-earth culture where you can be your authentic self

 

How to Apply:

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. For any questions reach out to Jock Clydesdale, Talent Partner – Technology @ jock.clydesdale@energyaustralia.com.au  

 

 

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