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Program Comms & Engagement Lead

  • 510046
  • VIC
  • Change
  • Communications
  • Energy
  • Project Management

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  • Full Time Fixed

About Us
At EnergyAustralia our shared purpose is to lead and accelerate the clean energy transformation for all. We seek to do this by making energy simple for our customers, meeting their needs by combining their assets into our flexible energy portfolio.

About the Team
The Customer Transformation Team is a program of work that has been established to transform the way the Customer business operates. The challenge for this newly formed team is to ensure our delivery is purposeful & sustainable in the short term and drives a competitive value proposition for our customers in the long term. For our people, this means meaningful work, aligning with EnergyAustralia’s strategy and supporting the business to become more competitive. This is where you come in!

About the Role
This is a very exciting 2-year max term contract, as part of the Customer business, the purpose of the Program Communications and Engagement Lead role is to ensure the development and execution of a comprehensive communications and engagement strategy that drives alignment, fosters stakeholder support, and sustains momentum throughout the transformation program.

Other aspects of the role include:

  • Lead the communications and engagement strategy for the transformation program, ensuring clear alignment with its goals
  • Advise the Program Director, executive team, and senior leaders on effective communication approaches
  • Deliver consistent, timely, and transparent messaging to internal teams, external partners, and key stakeholders
  • Create high-quality content across channels—written, digital, events, and presentations
  • Work with change teams and stream leads to tailor engagement plans to specific audiences and initiatives
  • Design and run engagement forums, roadshows, town halls, and other interactive sessions to build understanding and support
  • Track engagement through feedback and analytics, adjusting strategies to boost impact
  • Coach and mentor internal teams to strengthen long-term communication and engagement capability

About You
To be successful in this role you will have extensive experience in strategic communications, stakeholder engagement, or change communications within complex environments. With a demonstrated ability to effectively lead communications for large-scale transformation programs. Other things we’re keen on include:

  • Strong strategic thinker with a talent for turning complex change into clear, actionable messages
  • Proven leader with the ability to influence and engage executive stakeholders
  • Skilled communicator across written, verbal, and visual formats
  • Highly adaptable, with a track record of managing competing priorities in fast-paced, dynamic environments.

Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.  We offer;

  • Dynamic Team Culture
  • Balance Life and Work through our Flexible Ways of Working  
  • Discounts on your energy bills for you, your friends and family
  • Recharge and relax with two extra days of leave each year (we call them recharge days)
  • Volunteer days off to help charities make a difference through volunteering
  • We offer 20 weeks paid parental leave that’s completely gender-equal
  • State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May. If you have any questions, please contact Alicia.Patterson@energyaustralia.com.au

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EnergyAustralia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands on which we live and work throughout Australia. We recognise their continuing connection to lands, waterways and community and we pay our respects to all First Nations peoples and acknowledge Elders past, present and emerging.