Join us, be part of our journey towards a clean energy future.
About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all.
About the Team
The Customer Compliance Performance team is undergoing significant transformation, creating exciting new opportunities to join at a pivotal time, where you will have the chance to make a meaningful impact. This team provides specialist compliance expertise to the Customer Business Unit, supporting effective compliance management and ensuring EnergyAustralia’s regulatory obligations, governance systems, processes, and frameworks meet both industry standards and customer expectations. And this is where you come in!
About the Role
We have an exciting opportunity to join our Customer Compliance Performance Team, as a Incident Investigation and Remediation Lead. In this role, you will support the effective management of compliance incidents across their full lifecycle - investigation, root cause analysis, data validation, remediation, and prevention. The role aims to ensure compliance incidents and breaches are completely understood and appropriately remediated, while driving continuous improvement to strengthen compliance outcomes across the Customer Business Unit. Other aspects of the role include:
About You
To be successful in this role, you will have experience in a similar operational incident, breach and investigation role, with a strong understanding of incident management frameworks and handling of regulatory obligations. Other things we’re keen on include:
Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;
If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May. If you have any questions, or for a career conversation, please contact Alicia.Patterson@energyaustralia.com.au
Thank you
Thank you
EnergyAustralia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands on which we live and work throughout Australia. We recognise their continuing connection to lands, waterways and community and we pay our respects to all First Nations peoples and acknowledge Elders past, present and emerging.
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