Career opportunities

About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. 

About the Team
The Customer Compliance Performance team is undergoing significant transformation, creating exciting new opportunities to join at a pivotal time, where you will have the chance to make a meaningful impact. This team provides specialist compliance expertise to the Customer Business Unit, supporting effective compliance management and ensuring EnergyAustralia’s regulatory obligations, governance systems, processes, and frameworks meet both industry standards and customer expectations. And this is where you come in!

About the Role
We have an exciting opportunity to join our Customer Compliance Performance Team, as a Governance Specialist. In this role, you will play a key role in maintaining and enhancing governance, risk management, and compliance practices across the Customer Business Unit. The role ensures strong oversight of audit actions, risk treatments, and remediation activities, while maintaining governance frameworks, registers, and key reporting processes. Other aspects of the role include:

• Drive transparency, compliance, and continuous improvement in business practices
• Maintain Customer Compliance Performance policies, procedures, templates, and governance documentation
• Track, monitor, and report on the completion of audit actions, compliance treatments, and remediation activities
• Lead and manage relationships with Enterprise Risk, Group Internal Audit, and Internal Control teams to ensure effective governance outcomes
• Execute governance and compliance reporting processes

About You
To be successful in this role, you will have extensive experience working in a governance, risk, compliance, or audit environment within a complex organisation. Other things we’re keen on include:

• Demonstrated ability to maintain governance frameworks, risk registers, policies, and compliance reporting processes
• Ability to drive remediation outcomes, with experience in supporting internal & external regulatory audit processes
• Analytical mindset, with a strong ability to solve complex problems
• Organised and detail focussed

Why Us?
We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.  We offer;

• Balance Life and Work through our Flexible Ways of Working  
• Discounts on your energy bills for you, your friends and family
• Recharge and relax with two extra days of leave each year (we call them recharge days)
• Volunteer days off to help charities make a difference through volunteering
• We offer 20 weeks paid parental leave that’s completely gender-equal
• State-of-the-art Melbourne office, stunning views only 3–4-minute walk from Southern Cross station

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button & complete the online application form before Sunday the 25th of May. If you have any questions, or for a career conversation, please contact Alicia.Patterson@energyaustralia.com.au