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Operating Model Role Design Lead - 24 month contract

  • 510484
  • VIC
  • Customer Services
  • Digital
  • Project Management
  • Full Time Fixed

About the role:

The Operating Model Role Design Lead is responsible for working with the Workstream Lead to translate elements of the Target Operating Model into clear, consistent, and future-ready role profiles that define how the organization will operate.

Responsibilities include:

  • Design and documentation of role profiles aligned to the TOM including purpose, accountabilities, decision rights and required capabilities ensuring consistency across all role designs following relevant internal processes.
  • Conduct gap analysis with insights from assigned stakeholders and SMEs to define future state requirements. 
  • Define capability and skill framework in collaboration with internal teams such as People & Culture.
  • Facilitate workshops, interviews and alignment sessions with leaders, SMEs and People & Culture
  • Collaborate with relevant internal teams to support workforce planning and transition activity.
  • Maintain up to date centralised repository with relevant controls for all work inputs such as position description design.
  • Provide input to governance, process, and reporting and PMO requirements.

 

Be Impactful when you are applying…

You will also have most of the following experience:  

  • Relevant tertiary in Org Design, Business or HR and/or TAFE qualification preferred
  • Significant experience in organisation design, job architecture, role design, or HR/operating model transformation work.
  • Demonstrated experience translating target operating models into role structures and job profiles
  • Experience facilitating workshops, interviews, and alignment sessions with senior stakeholders (leaders, P&C business partners, and SMEs)
  • Familiarity with governance frameworks, decision rights models (e.g., RACI), and spans-and-layers design principles
  • Ideally understanding of regulatory and compliance constraints in energy retail (billing, hardship, CDR, etc.)
  • Strong stakeholder engagement experience, comfortable engaging executive stakeholders.

 

Why Us?

EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best. We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.

Here’s what you can look forward to:

  • Employee discounts on electricity and gas, plus savings on major brands and products
  • 20 weeks’ paid parental leave – completely gender-equal
  • Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
  • Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
  • Supportive leaders and a down-to-earth culture where you can be your authentic self

 

If you’re ready to ‘light the way’ in your career, click ‘Apply’ to submit your confidential application. For any questions, please reach out to Jock Clydesdale, Talent Acquisition Partner @ jock.clydesdale@energyaustralia.com.au

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EnergyAustralia acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands on which we live and work throughout Australia. We recognise their continuing connection to lands, waterways and community and we pay our respects to all First Nations peoples and acknowledge Elders past, present and emerging.