Career opportunities

The Opportunity – 24 Month fixed term contract:

We are seeking an experienced Business Analyst who will support solution design and technical alignment for system integrations within our Customer Transformation Program - a strategic initiative focused on modernizing core customer platforms, enhancing digital channels, and streamlining business processes. Responsibilities include:

• Lead the analysis and documentation of business requirements, user stories, and process flows related to system integrations and data exchanges.
• Collaborate with cross-functional teams — including architects, developers, testers, and business stakeholders — to ensure integration solutions meet business needs and technical standards.
• Map and document data flows between core platforms, identifying dependencies, gaps, and opportunities for optimisation.
• Facilitate workshops and discovery sessions to gather requirements and validate integration designs and interface specifications.
• Support testing and validation of integrated systems by defining acceptance criteria, reviewing test cases, and assisting with defect triage.
• Provide clear traceability between business requirements, integration designs, and delivered outcomes, ensuring alignment with the broader Customer Transformation roadmap.

What we are looking for:

• Tertiary qualifications in Business, Information Systems, or a related field; relevant certifications (e.g., CBAP, PMI-PBA) highly regarded
• Proven experience as a Business Analyst on system integrations (API, Data flows, cloud environments etc)
• Demonstrated ability to translate complex business and system requirements into clear documentation for technical and non-technical stakeholders
• Experience with digital channels & core Customer platforms (desirable)
• Experience in agile and/or hybrid delivery environments, with strong facilitation and requirements management skills
• Excellent communication and stakeholder engagement skills, with confidence in presenting to senior leadership and governance forums
• Experience with major corporate transformations (desirable)
• Experience within Utilities/Energy industry (desirable)

How to Apply:

If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application.

Why Us:

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy such benefits as:

• Hybrid working environment, that promotes flexibility
• Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
• State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station
• Onsite Tech Bar

We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ+ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.