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Coronavirus (COVID-19) Update: Reliable power is at all times critical to the health and wellbeing of people. In uncertain times, it becomes even more vital. People are depending on us to keep the lights on and serve our customers.

EnergyAustralia will continue to recruit but in a different way. Video or phone interviews will replace the normal face-to-face interactions. We’ll also work closely with our new starters to ensure that they’re safely onboarded as part of the EnergyAustralia team. In most cases, unless their role has to be performed at one of our sites, our new starters will work from home until further notice.

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Business Consultant - Adelaide remote position

Apply now Job no: 506629
Work type: Fixed Term to Permanent, Full Time Permanent
Location: South Australia
Categories: Customer Services, Call Centre, Available for Referral, Sales

Why Us

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. Some of our benefits include;

  • Employee discount on your electricity and gas, discounts on major brands and products
  • Volunteer days off to help charities to make a difference through volunteering and workplace giving schemes
  • Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
  • Genuine career development – we have an internal mobility program where our employees come first
  • Health and well-being program – online Yoga, Pilates and Employee Assistance Program
  • 2 Paid Recharge Days
  • 100% fully remote – work from the comfort of your own home

About the team

We are excited to pilot our first interstate team, this will be our first fully remote workforce located in Adelaide. We are offering a 12-month position – Monday to Friday  rotating roster 7:30AM – 3:00PM & 10:00AM - 6:00PM (37.5 hours). Starting on Monday 29th August 2022, you will provided an excellent training program over a period a 7 week period.

Our goal is to be more than just an energy retailer to our customers, but rather to be a trusted energy advisor that our business customers can depend on. Teamwork is at the heart of everything we do. We have weekly coaching sessions, huddles, and team meetings so we can interact collaboratively and continuously look at ways to improve our services and processes for our customers. We are passionate about progressing our people and have our own in-house development program that we offer our aspiring future leaders.

About the role

As a Business Energy Consultant, you will be interacting with small to medium business customers and will be responsible for ensuring our customers receive exceptional end to end service when dealing with us regarding their sale and billing needs. For us, a diverse, inclusive, and enjoyable culture is the foundation for great work. Customer service is an essential part of this opportunity and the team’s top priority is to make sure our business customers receive the best experience every time.

About you 

You thrive working in a fast-paced environment and are passionate about providing an exceptional customer service and sales experience while being motivated to achieve call objectives and targets. You will be a creative problem solver with the ability to work within set parameters as well as a have a high level of attention to detail and be able to identify and link benefits to our customers based on their business needs. You will possess a strong work ethic, team spirit, positive personality, and patience.

How to Apply 

If you’re ready to join us ‘doing - not just dreaming’ towards a sustainable, reliable, and affordable energy future for all, click the 'Apply’ button or for a career conversation, please contact Jazmin Mackie – Talent Acquisition Specialist via email on Jazmin.Mackie@energyaustralia.com.au

Please note, the Pandemic COVID-19 Mandatory Vaccination (Specified Workers) Order 2022 (No. 6) issued by the Victorian Minister for Health on 12 April 2022, applies to all Victorian EnergyAustralia workers. Consequently, offers of employment for Victorian EnergyAustralia roles are conditional upon the successful candidate being fully vaccinated for Covid-19 (or fully


Download the role position description

Advertised: Cen. Australia Standard Time
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