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Coronavirus (COVID-19) Update: Reliable power is at all times critical to the health and wellbeing of people. In uncertain times, it becomes even more vital. People are depending on us to keep the lights on and serve our customers.

EnergyAustralia will continue to recruit but in a different way. Video or phone interviews will replace the normal face-to-face interactions. We’ll also work closely with our new starters to ensure that they’re safely onboarded as part of the EnergyAustralia team. In most cases, unless their role has to be performed at one of our sites, our new starters will work from home until further notice.

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Consumer Data Right Leader

Apply now Job no: 506356
Work type: Full Time Fixed
Location: Victoria
Categories: Technology, Energy, Operations, Available for Referral, Change, Digital, Project Management

Why Us

At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy some of our benefits across;

  • Awarded Winner 2021 Best Place To Work List
  • State-of-the-art brand new Melbourne office building, 3-5 min walk from Southern Cross station
  • Health and well-being program – online yoga, pilates and Employee Assistance Program
  • Volunteer days off to help charities to make a difference through volunteering and workplace giving schemes
  • Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work!
  • Energise Program whereby flexibility that is team centric enabling all individuals to agree and succeed tighter
  • Inclusive & respectful behaviours enables our people to bring their whole selves to work
  • Employee discount on your electricity and gas, discounts on major brands and products
  • Access LinkedIN Learning in-house free training platform for professional development
  • Generous discounts for goods & services via our employee benefits program
  • Genuine career development – we have an internal mobility program where our employees come first

About the role

Reporting to the Head of Customer Value Management, the Consumer Data Right (CDR) Leader is the key leader who collaborates between Customer and Technology business units to establish Consumer Data Right (CDR) capability for EnergyAustralia. This newly created role which will initially focus on supporting the overall delivery of new Data Holder responsibilities by regulated dates in late 2022 and mid-2023. The CDR Leader is responsible for ensuring for the Customer business unit, that the solution delivered meets quality and compliance requirements – i.e. the needs of customers and there is a high quality solution that is maintained and updated as required as CDR frameworks, obligations and business needs change.

You will be successful in this role supporting the requirements project definition and delivery, engaging with internal and external stakeholders and set up internal operations and controls to meet agreed program objectives. Leveraging your strong project experience within technology or retail oriented sectors this role will see you deliver positive business outcomes for EnergyAustralia and its customers.

What we’re looking for:

As a dynamic operational and/or commercial leader you thrive in project-oriented environments that have positive business outcomes to our broader business successes. This role will skilfully leverage your superior communication and collaborative skills when working across our matrix organisation specifically with both our Technology and Customer/Retail business streams. Additionally, you will offer;

  • Sector exposure to the retail side of  energy, banking, telco, insurance or similar industry
  • Flexible, adaptable and ease of moving priorities that respond to technology and commercial changes
  • Strong ability to consult widely ensuring the project team have all the relevant and accurate information
  • Challenges respectfully & gives strong advice, leadership to a diverse range of internal and external stakeholders
  • Strong project management focus and ability to meet agreed milestones
  • Demonstrated skills to effectively communicate to leadership and senior stakeholder level
  • Leadership style is inclusive, proactive  and sets clear accountabilities

How to Apply

If you share our passion for making customers a priority, doing the right thing, leading change and want to be part of an organisation focused on making a positive impact, click the 'Apply’ button to submit your application.

For a confidential discussion, please contact Katie Le Page via email katie.lepage@energyaustralia.com.au.

Please note, the Covid-19 Mandatory Vaccination (Workers) Directions issued by the Victorian Acting Chief Health Officer on 7 October 2021, apply to all Victorian EnergyAustralia workers. Consequently, offers of employment for Victorian EnergyAustralia roles are conditional upon the successful candidate/s being either partially vaccinated for Covid-19 (with a second vaccination booked prior to 26 November 2021), fully vaccinated for Covid-19, or having a recognised medical exemption at the time of offer and providing satisfactory evidence of the same.

 We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome.


Download the role position description

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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